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Versatile International_Versatile Group

Privacy Policy

Versatile International is committed to respecting personal privacy and handling personal data responsibly across its operations in the United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA) and the wider Gulf Cooperation Council (GCC).

1. Scope and applicable laws

This policy applies to personal data collected through our website, enquiry forms, email, telephone, business engagements, events, recruitment and other interactions with Versatile International and its relevant operating entities. It applies to clients, prospective clients, suppliers, business contacts, website visitors, applicants and other individuals. Our UAE operations are subject, where applicable, to Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and relevant implementing requirements. Our KSA operations are subject to the Personal Data Protection Law (PDPL), its Implementing Regulation and the Regulation on Personal Data Transfer outside the Kingdom, overseen by the Saudi Data and Artificial Intelligence Authority (SDAIA). For interactions involving Bahrain, Oman, Qatar or Kuwait, we comply with applicable local privacy, data protection and sector-specific rules. Special regimes, including the DIFC, ADGM or Qatar Financial Centre, apply where relevant. This policy does not override mandatory local requirements.

2. Personal data we collect

Depending on the interaction, we may collect names, job titles, employer or organisation, business contact details, country, correspondence, enquiry details, meeting and project information, supplier or contractual records, recruitment information and website technical data such as IP address, browser information and cookie preferences. We do not intentionally request sensitive personal data through general contact forms; where such data is necessary, we apply additional safeguards and any required legal conditions.

3. How we collect and use data

We collect information directly from you, from authorised representatives, through our websites and communications, and where appropriate from business partners or publicly available professional sources. We use it to respond to enquiries, manage professional relationships, deliver and administer services, assess applications, organise events, maintain website security and functionality, meet legal and regulatory duties, and protect legitimate business interests where permitted. We process personal data only where a valid legal basis applies, including consent where required, contractual necessity, legal obligation or another basis permitted by applicable law. We provide any additional notices or obtain consent when required.

4. Marketing and cookies

We may send business updates or invitations where lawful and, where required, with your prior consent. You may opt out of marketing communications at any time using the unsubscribe mechanism or contacting us. Our website may use essential cookies and, subject to applicable requirements and consent choices, analytics or other optional cookies. Cookie information and controls should be provided through the website cookie notice or preference tool.

5. Sharing and international transfers

We may share personal data on a need-to-know basis with relevant Versatile International entities, authorised employees, professional advisers, technology and hosting providers, and regulators or public authorities where legally required. Because we operate across the GCC and use service providers, information may be accessed or processed outside the country in which it was collected. We apply contractual, organisational and technical safeguards and comply with applicable cross-border transfer requirements, including KSA transfer restrictions and any relevant UAE or other GCC conditions. We do not sell personal data.

6. Security and retention

We apply reasonable and appropriate safeguards designed to protect personal data against unauthorised access, loss, alteration or disclosure, including access restrictions and service-provider controls. We retain information only for as long as needed for the stated purposes, legitimate operational needs, dispute management and applicable legal retention requirements, then securely delete or anonymise it where appropriate. We assess and report personal data incidents to authorities and affected individuals when required by applicable law.

7. Your privacy rights

Subject to the applicable law and any lawful exceptions, you may request information about processing, access to your personal data, correction or updating, deletion or destruction, and withdrawal of consent. Additional rights may include obtaining a copy of your data or other rights recognised in your jurisdiction. Withdrawal of consent does not affect earlier lawful processing. We may need to verify your identity before responding and will respond within applicable legal timeframes.

8. Complaints and contact

For privacy questions, requests or complaints, contact Versatile International at info@versatile-int.com, or write to 701, Bay Square, Building 8, Marasi Drive, Business Bay, Dubai, United Arab Emirates. Telephone: +971 04 323 7281. Please mark your correspondence “Privacy Enquiry”. We will review your request and explain the outcome. Where applicable, you may also complain to the competent data protection authority, including SDAIA in KSA or the relevant UAE or other GCC regulator.

9. Updates

We may update this policy to reflect changes in law, technology or our operations. The current version will be published on our website, versatileinternational.com. Last updated: November 2026.